For
Providers.
Transform patient engagement, automate communications, digitize medical records, and improve quality measures. Voice + digital + mobile across the entire care journey, with Epic, Cerner, Meditech, Allscripts, eClinicalWorks, and NextGen integrations native.
$80B contact-center labor cost in healthcare
Gartner projects $80B in contact-center labor cost reduction via conversational AI. Patient engagement is the largest single cost line where AI is operationally proven today.
Six provider outcomes, in production.
Across academic medical centers, health systems, and integrated delivery networks. Each outcome is live somewhere today.
Patient engagement
40% IVR containment. 47% cost reduction per interaction. Voice + digital + mobile, all integrated with Epic in real time.
Self-service scheduling
Book, cancel, confirm, reschedule autonomously — with live agent handoff when the conversation needs a human.
Rx refill automation
PBM-integrated prescription refills. Closes the loop with PA-RX (HIP One) when prior auth is required.
Medical record digitization
Extract structured data from medical records. Reduce errors, accelerate quality reporting, support care management at scale.
Quality measure improvement
STAR Ratings, HEDIS, ACCESS Model outcome attestation. Data-quality and gap-closure workflows built in.
Privacy program automation
Automates HIPAA Privacy & Security Rule compliance, breach notification, and OCR audit response.
See what PES One sounds like on a real call.
Live audio. Live EHR integration. Realistic call scenarios modeled on production patterns — without any patient data leaving your environment.