For Health Systems · Providers

For
Providers.

Transform patient engagement, automate communications, digitize medical records, and improve quality measures. Voice + digital + mobile across the entire care journey, with Epic, Cerner, Meditech, Allscripts, eClinicalWorks, and NextGen integrations native.

Why now

$80B contact-center labor cost in healthcare

Gartner projects $80B in contact-center labor cost reduction via conversational AI. Patient engagement is the largest single cost line where AI is operationally proven today.

What providers solve with Genzeon Platforms

Six provider outcomes, in production.

Across academic medical centers, health systems, and integrated delivery networks. Each outcome is live somewhere today.

PES One

Patient engagement

40% IVR containment. 47% cost reduction per interaction. Voice + digital + mobile, all integrated with Epic in real time.

PES One

Self-service scheduling

Book, cancel, confirm, reschedule autonomously — with live agent handoff when the conversation needs a human.

PES One

Rx refill automation

PBM-integrated prescription refills. Closes the loop with PA-RX (HIP One) when prior auth is required.

HIP One

Medical record digitization

Extract structured data from medical records. Reduce errors, accelerate quality reporting, support care management at scale.

HIP One

Quality measure improvement

STAR Ratings, HEDIS, ACCESS Model outcome attestation. Data-quality and gap-closure workflows built in.

CPS One

Privacy program automation

Automates HIPAA Privacy & Security Rule compliance, breach notification, and OCR audit response.

See what PES One sounds like on a real call.

Live audio. Live EHR integration. Realistic call scenarios modeled on production patterns — without any patient data leaving your environment.

Schedule a demo