Customer Outcomes · Live deployments · Real proof

Live in production. Live with customers.

Genzeon Platforms isn't a roadmap. CMS validated us through WISeR. Microsoft hosts us at HIMSS as a Strategic HLS Partner. UiPath selected us to deliver the prior authorization solution at the launch of their healthcare agentic AI suite. Below: the deployments, the customer stories, and the named customers behind the platform.

Live deployments

Three signals from three audiences.

CMS validated the platform. Microsoft validated the partnership. UiPath validated the team. Each on their own terms, in their own venues, in 2026.

CMS · Live since Jan 2026

WISeR Medicare deployment

Genzeon Platforms is one of six commercially available PA platforms processing Medicare FFS prior authorizations under the CMS Wasteful and Inappropriate Service Reduction Model. Working with Novitas Solutions in the New Jersey market since January 2026. The reference deployment for federal health-program AI — sovereign-deployable, audit-ready, clinician-in-the-loop on every adverse decision.

See WISeR deployment
Microsoft · HIMSS 2026

Strategic HLS Partner with Microsoft

Microsoft invited Genzeon as a Strategic HLS Partner to HIMSS 2026 to showcase PES One on Microsoft Healthcare Agent Service. We delivered a joint theater exhibition at the Microsoft Innovation Theater on patient engagement, and met directly with Microsoft's Partner GM, Health AI — who leads the Healthcare Agent Service business — to expand PES One's roadmap on top of HAS.

See PES One on HAS
UiPath · ViVE 2026

UiPath selected Genzeon for healthcare PA solution

When UiPath launched their healthcare agentic AI suite at ViVE 2026 in February, they selected Genzeon to deliver the prior authorization solution — citing the WISeR Medicare deployment and platform expertise as the qualification. The team UiPath chose for this engagement is Genzeon Platforms' 10x Talent — the same population that built HIP One and stood up the WISeR deployment.

Read UiPath's announcement

Genzeon Platforms delivers prior authorization on HIP One or on the UiPath platform, depending on customer preference. Same team, same regulatory rigor, two delivery vehicles. The platform you embed depends on what your stack already runs on.

Customer stories

Named customers. Quantified results.

Three published case studies from production deployments. No gating. No anonymization where the customer agreed to be named.

Case study · Privacy

Anderson Healthcare — privacy program transformation

A multi-facility health system replaced fragmented privacy spreadsheets and disconnected vendor tools with CPS One. The privacy team lead's words: "We were drowning in different systems. Privacy documented things one way, security another, compliance had their process. Finding anything was like searching for a needle in a haystack." After CPS One: unified documentation, faster patient response, expanded use into risk assessments and additional security modules.

See CPS One
Case study · PES One

Academic medical center — 40% IVR containment

An 18-month PES One deployment that redefined patient services at a large midwestern academic medical center. Voice and digital channels working in concert. Empathy guardrails on every interaction. Live agent warm-handoff when warranted. The CDIO summary: PES One "considers the full patient journey and intelligently balances automation with human interaction. The adaptability of the experience was the number one differentiator."

See PES One
Case study · Privacy + Compliance

St. Luke's Health System — auditing and assessment

CPS One streamlined the assessment and auditing process for a major regional health system, allowing the privacy team to deliver immediate results and feedback to management. Barb Beckett, RHIT, CHPS, System Privacy Officer: "Our privacy team is enjoying the new assessment tool. It has streamlined our auditing process, allowing us to provide immediate results and feedback to management."

See CPS One
What customers say

Privacy officers. CDIOs. Operators.

Quotes from people whose names are public. Their evaluation of Genzeon Platforms is on the record.

"Genzeon is giving nurses superpowers. The payer side of healthcare pulls thousands of nurses away from patient care for administrative tasks that require clinical input. Genzeon started with prior authorization, but our approach extends to risk adjustment, care management, payment integrity, and beyond."

COO
Large National Payer

"PES One is a complete ecosystem — not a collection of disconnected tools. It considers the full patient journey and intelligently balances automation with human interaction."

Chief Digital and Information Officer
Large Academic Medical Center, Midwest

"CompliancePro is a tremendous timesaver to keep every busy Privacy Professional organized."

Stephanie Musso-Mantione
Chief Information Privacy & Security Officer
Stony Brook University Hospital

"The reports and graphs are very customizable and user-friendly."

Lisa Whitacre
HIM & Patient Information Privacy Officer
Lee Health

CompliancePro is the legacy product name for what is now CPS One.

Get in touch

Build on the platform CMS, Microsoft, and UiPath already chose.

A 30–45 minute walkthrough with the team that built it. Live demo environments running on real clinical guidelines. Bring the use case you want to test.

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